Contact
Contact The Caddie's Choice
We're a small team. We answer our own email.
How to Reach Us
| Reason | Typical reply | |
|---|---|---|
| General questions, partnerships, press | contact@thecaddieschoice.com |
Within 24 hours JST |
| Product / inspection / shaft recommendation | inspection@thecaddieschoice.com |
Within 24 hours JST |
| Returns / refunds / grading dispute | returns@thecaddieschoice.com |
Within 48 hours JST |
| Privacy / data deletion requests | privacy@thecaddieschoice.com |
Within 7 days |
For order-related questions, please include your order number (format: TC-XXXXXX) in the subject line.
Contact Form
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Anything you send via this form lands in contact@thecaddieschoice.com.
Where We Are
The Caddie's Choice
Tokyo, Japan
We don't operate a public showroom. If you're traveling in Tokyo and want to discuss something specific, email contact@thecaddieschoice.com and we'll arrange a meeting.
Business Hours
- Operations: Tuesday – Saturday, 10:00 – 19:00 JST (Tokyo time)
- Closed: Sunday, Monday, Japanese national holidays
Time zone conversion to US:
- Tokyo 10:00 JST = New York 21:00 (prev day) EST / Los Angeles 18:00 (prev day) PST
- We typically read US-sent email when we start the day (= US evening / late night)
Social
- Instagram: @thecaddieschoice
- TikTok: @thecaddieschoice
- YouTube: @thecaddieschoice
- X (additional channels added at launch)
What We Won't Do
- Inbound sales calls — we communicate by email only. Keeps us focused on inspection rather than phone tag.
- Negotiate prices — our prices are set transparently per the formula in our About page. We don't haggle.
-
Source products on request — we curate what we curate. If a model you want isn't listed, send us a note via
contact@thecaddieschoice.comand we'll add it to our watchlist, but we can't promise a timeline.
The Caddie's Choice — Hand-picked from Japan's deepest used market. Inspected by experts. Delivered to you.