Contact
How to Reach Us
We're a small operation, and we answer our own email.
| Reason | Typical reply | |
|---|---|---|
| Anything at all — orders, products, returns, press | onoue@thecaddieschoice.com | Within 24 hours, Japan time |
For anything about an order, please put your order number in the subject line. It looks like #1001 and is on your confirmation email.
Contact Form
You can also use the form below. It reaches the same inbox.
Where We Are
The Caddie's Choice
Kitakyushu, Fukuoka, Japan
There is no showroom or warehouse to visit — the clubs go from the Japanese shop straight to you, which is what keeps the price down. If you are travelling in Japan and want to discuss something specific, email us and we will see what we can arrange.
Business Hours
- Tuesday – Saturday, 10:00 – 19:00 JST (Tokyo time)
- Closed Sunday, Monday, and Japanese national holidays
Tokyo 10:00 JST is roughly 21:00 the previous day in New York, and 18:00 the previous day in Los Angeles. If you write during your day, we will usually read it at the start of ours.
Social
Instagram: @thecaddieschoice
What We Won't Do
- Take sales calls. We work by email only. It keeps a written record of what was agreed, which matters when a package is crossing a border.
- Haggle. Prices are set the same way for everyone. There is no commission to a marketplace in them, which is where the difference already went.
- Source to order. We list what we find worth listing. If a model you want isn't up, send us a note and we'll keep an eye out — but we can't promise a timeline, and we won't pretend we can.
The Caddie's Choice — used clubs from Japan. Graded in Japan, priced without a marketplace fee, delivered with the duties paid.